Frequently Asked Questions
For your convenience, here are answers to the most frequently asked questions about our dog care services. If you can’t find the answer you are looking for, please feel free to get in touch and we’ll be happy to answer any question you may have.
Dogs must be at least 12 weeks of age and have received three distemper vaccines and bordetella to board or come to daycare. Puppies must be 16 weeks to begin training and all dogs must have rabies shot by 6 months.
We require a $200 deposit to reserve a spot for Training. This is non-refundable if you choose to cancel. The deposit is applied to the total amount due.
There’s a $50 deposit required for new clients reserving a boarding spot during the holidays and summer. This is non-refundable if you cancel. The deposit may be switched to a different date if needed. All deposits are applied to the total amount due.
We will contact you or your emergency contact. If you are unavailable we will make every effort to go to your vet but if that is not successful we will go to a vet of our choosing. Or, if necessary after hours, to Upstate Emergency vet.
No breed restrictions. Our facility is equipped to handle all breeds regardless of size and temperament.
We ask that you bring food bagged by the day, any medications, and any treats (but no Rawhide). We provide bowls, beds, blankets, and toys. We ask that you do not leave any personal items due to our daily cleaning and sanitizing.
No, but it can sometimes affect Group Play.
Yes. As long as we know she is in Heat we can keep her “safe”
Yes, we welcome your visit!